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Types of Warranty

Types of Warranty

Warranty is generally a written agreement between a merchant and a buyer to replace, repair or compensate for a product if it is found under or non-performing. It is given as a written document known as warranty document which states the terms and conditions under which the product can be denounced as faulty or under performing.

The major types of warranties are:

  1. Implied warranties

Implied warranties as the term suggests are unwritten and unspoken assurances which are automatically understood during the purchasing of a product. Fitness for a particular purpose is the basic implied warranty. It means that if a merchant sells a product to buyer, it is assured by him that the product is fit to perform the function for which the item is being purchased for.

  1. Express warranties

Express warranties are overt assertions and promises made by the merchant about a product. Unlike implied warranties, these are not automatically a part of sales contract. They are explicitly offered by the merchant. Express warranties can be made either orally or in writing ranging from advertising claims to formal certificates.

  1. Warranty against defects

This is the most common warranty. It is given against defects in material and workmanship of a product. This assures that the product is built properly with appropriate materials. This warranty assures that if a product is found faulty, either it will be fixed or replaced. It comes with a limited time offer so a customer can claim this warranty only till a limited time after purchasing the item.  It is also known as manufacturer’s warranty.

  1. Extended and lifetime warranties

Sometimes, a merchant can provide you with an extended warranty on a product. This means that the express warranty is extended to a certain time. On the other hand, lifetime warranty is not an extended warranty on express warranties rather it is given against warranty against defects. This excludes the performance factor of a product.

Elements of a warranty

The warranty document carries certain things to assure its usage. These are:

  • Warrantor’s name, business address, phone number and email address
  • Terms and conditions under which warranty is applicable
  • Details and procedures
  • Time period till the warranty is valid
  • Any exclusions or limitations on the warranty.

CCOM Telecommunications Pvt. Ltd. is a trusted name in the field of telecommunications which provides support at various locations in West India in close proximity with many well-known GPS service providers.

Flourishing Mobile Repairing Shops

Flourishing Mobile Repairing Shops

Mobile repairing shops are tremendously thriving these days, courtesy to the negligence of mobile phone companies towards post-sale services. Deteriorating customer assistance by giant mobile companies has translated into huge business for mobile repairing shops. Mobile manufacturers, these days, focus a lot on advertising and building public relations resulting in least attention to mobile repair area.  Often, it has been seen that the location provided for company’s customer service is fake. Functioning of consumer courts in our country are also not much help to the customers. This is where mobile repairing shops come to the rescue.

Mobile repairing shops provide cost effective and quick services. Moreover, unlike authorized service centres they are more approachable and listen to the problems of customers. Mobile repairing shops keep parts of almost each and every kind of handset. They are not restrained to any particular mobile company. If a particular model has not been launched in India, that model won’t work here but the mobile repairing shops have software that can unlock the model and make it functional.

Sometimes these mobile repairing shops have such spare parts which are not even available at authorized dealers. The immediate demand of the customers is to get the work done as quickly as possible and at cheaper rates which is very well met by mobile repairing shops. These repairing shops also know how to add on to their number of customers. They repair your phone at cheap rate and give you quick services. You get happy with their services and suggest or bring your relative or friend the particular shop. This word-of-mouth marketing helps them gain loyal and regular customers.

Convenience is another major factor which makes people approach mobile repairing shops over authorized mobile service centres. Nobody likes to stand in the long queues, of late, when time is considered as money. Most of the customers thronging to mobile repair shops belong to the middle and lower income groups. However, upper class customers can also be seen getting their high-end handsets fixed. Ccom Telecommunications Pvt Ltd is also one of the most recommended mobile repairing shops.

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